Customer support lead
Answer the people who build on Mason, and turn their questions into fixes we ship.
Send a CV or a link to your work. A person replies within 5 working days.
Team
Support
Location
Portland, OR
Type
Full-time
Pay
$82,000 to $96,000
Answer the people who build on Mason, and turn their questions into fixes we ship.
What you will do
Work with a team of 14 in a codebase and a design file that are both small enough to read
Ship something customers use every two weeks
Talk to customers on at least two calls a month
What we offer
$82,000 to $96,000, plus equity
Health, dental and vision for you and your family, paid in full
Four weeks off, plus the week between Christmas and New Year
How we hire
One 30-minute call, one paid take-home of about 4 hours, one conversation with two people you would work with. You hear back within 5 working days at every step.